Last Updated Date: 22 October 2024

Welcome to NGOInfo.org. By accessing or using our website, services, or content, you agree to be legally bound by these Terms and Conditions, which also incorporate our Refund Policy and Disclaimer. This document delineates the rights, responsibilities, and obligations of all parties and provides a comprehensive legal framework governing the use of our platform.

Failure to adhere to these terms may result in the suspension or termination of your access to our services. Please read this document carefully before proceeding.


1. General Terms

1.1 Eligibility

  • Access to NGOInfo.org is restricted to individuals aged 18 or older. By using our platform, you affirm that you have the legal capacity to enter into this agreement and are acting in compliance with applicable laws.

  • Users must provide accurate, complete, and current information during the registration process. Misrepresentation of personal or organizational details constitutes a breach of these terms and may result in account suspension or legal action.

1.2 Modifications to Terms

  • These terms may be updated periodically to reflect changes in our services, legal requirements, or business practices. Modifications will take effect upon publication on the website. It is your responsibility to review these terms regularly. Continued use of the platform constitutes acceptance of the revised terms.

1.3 Prohibited Activities

  • Users are strictly prohibited from:

    • Engaging in unlawful, fraudulent, or harmful activities.

    • Circumventing or tampering with website security features.

    • Uploading malicious code, spamming, or attempting unauthorized access.

  • Violations may result in immediate account termination and, where applicable, legal proceedings.


2. Membership Services

2.1 Premium Membership

  • Premium memberships are valid for one calendar year from the date of activation and are non-transferable. Renewal of membership is subject to the terms prevailing at the time of renewal.

  • Members receive exclusive access to curated funding opportunities, training materials, templates, and advisory guides designed to enhance organizational capacity.

2.2 Access and Limitations

  • Membership resources are provided on an “AS IS” basis for informational purposes only. NGOInfo.org does not guarantee the applicability or accuracy of any resource for specific organizational needs.

  • Unauthorized sharing or distribution of membership content constitutes a breach of these terms and may result in the termination of membership privileges.

2.3 Membership Termination

  • NGOInfo.org reserves the right to terminate memberships without prior notice in cases of non-compliance, fraudulent activity, or abuse of platform resources.


3. Proposal Writing Services

3.1 Scope of Services

  • Proposal writing services are offered to assist NGOs in crafting high-quality funding applications. These services are intended to enhance the clarity and professionalism of grant proposals but do not guarantee donor approval or funding success.

  • Fees for proposal writing services are determined based on the scope of work and are payable upfront. Fees are non-negotiable unless explicitly agreed otherwise in writing.

3.2 Delivery and Revisions

  • Deliverables will be provided within agreed timelines unless delays are caused by unforeseen circumstances beyond our control. Minor revisions are included within the scope of the service but must be requested within 7 days of delivery. Substantial changes outside the agreed scope may incur additional fees.


4. Refund Policy

4.1 Membership Refunds

  • Membership fees are non-refundable, except in cases where technical issues attributable to NGOInfo.org render the premium resources inaccessible for a prolonged period.

4.2 Service Refunds

  • Payments for proposal writing services are non-refundable once work has commenced. Refund requests for other services must be submitted in writing and are subject to our review.

4.3 Refund Submission Process

  • Refund requests must be submitted via email to support@ngoinfo.org within 7 days of payment. Approved refunds will be processed within 14 business days.


5. Disclaimer

5.1 General Disclaimers

  • All content, tools, and services provided on NGOInfo.org are offered on an “AS IS” and “AS AVAILABLE” basis. While we strive for accuracy, we make no representations or warranties, express or implied, regarding the reliability, completeness, or suitability of our resources.

5.2 Funding Opportunities

  • NGOInfo.org curates funding opportunities from various sources but does not endorse, guarantee, or verify the accuracy of such information. Users must independently assess the relevance and authenticity of funding opportunities.

5.3 Limitation of Services

  • The use of our services does not establish any fiduciary relationship between NGOInfo.org and its users. We disclaim liability for any outcomes resulting from reliance on our services or resources.


6. Limitation of Liability

  • To the fullest extent permitted by law, NGOInfo.org, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our platform, including but not limited to loss of revenue, data, or business opportunities.

  • Our liability, if any, is strictly limited to the fees paid for the specific service or membership in question.


7. Intellectual Property Rights

  • All materials on NGOInfo.org, including but not limited to text, graphics, logos, designs, and software, are the exclusive property of Omni WebWorks Ltd and are protected under applicable intellectual property laws.

  • Unauthorized reproduction, distribution, modification, or commercial use of our content is strictly prohibited and may result in legal action.


8. Governing Law and Jurisdiction

  • These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in England and Wales.


9. Third-Party Advertisements

  • NGOInfo.org may feature advertisements or sponsored content from third parties. The inclusion of such content does not constitute an endorsement or guarantee of the products, services, or claims made by third-party advertisers.

  • Users engaging with third-party content or services do so at their own risk. We disclaim all liability related to third-party interactions.


10. Contact Information

For inquiries regarding these terms, refunds, or other concerns, please contact us at:

  • Email: support@ngoinfo.org