Frequently Asked Questions (FAQs)
Welcome to the NGOInfo.org FAQ page!
Here, you’ll find answers to the most common questions about our platform, membership, and offerings. Our goal is to help NGOs access funding opportunities information easily, write effective NGO funding proposals, and secure NGO grants efficiently by following the best practices, resources & materials we have to offer.
1. About NGOInfo.org
Q: What is NGOInfo.org?
NGOInfo.org is a platform dedicated to empowering NGOs by providing access to information related to funding opportunities and global funds for NGOs, curated NGO grants, proposal writing resources, and training materials to help organizations grow and succeed.
Q: Where is NGOInfo.org based?
NGOInfo.org is headquartered in London, United Kingdom. It is owned and operated by Omni Webworks Ltd, a UK-based company specializing in creating digital products to support global initiatives.
Q: Does NGOInfo.org provide funding?
No, NGOInfo.org does not provide funding. We specialize in collating NGO funding opportunities from trusted global sources and presenting them in a centralized database for NGOs to access. Our role is to provide information and resources to help NGOs apply for funding successfully.
Q: Who can use NGOInfo.org?
NGOInfo.org is designed for all NGOs globally, regardless of size, sector, or location. Whether you’re a grassroots organization or a large non-profit, our resources for NGO funding and proposals are tailored to meet your needs.
Q: Are you connected to donors or funding organizations?
No, NGOInfo.org is an independent platform. We are not affiliated with any donors or funding organizations. The NGO grants and opportunities we list are collated from public and verified sources to ensure accuracy and relevance.
2. Premium Membership
Q: What is Premium Membership?
Premium Membership is a subscription plan that offers exclusive benefits, including access to 1,000+ NGO funding opportunities, proposal writing templates, and weekly funding alerts.
Q: How much does Premium Membership cost?
The annual fee for Premium Membership is just £42. This affordable price helps us maintain the platform, curate funds for NGOs, and update resources regularly.
Q: Why do you charge £42 for membership?
The membership fee is very nominal, cheaper than a cup of coffee every month! Charging such a nominal fees helps cover operational costs like curating NGO grants, maintaining the platform, and developing tools like NGO funding proposal templates while being highly cost effective for NGOs.
Q: Can I cancel my Premium Membership?
Yes, you can cancel your membership anytime through your account dashboard. However, refunds are not provided for unused periods.
3. Features and Resources
Q: What types of funding opportunities are available?
Our database includes:
- Grants for NGOs.
- CSR funding opportunities.
- Donor programs.
- International NGO funding sources for sectors like education, health, environment, and gender equality.
Q: How do Weekly Funding Alerts work?
Weekly Funding Alerts are curated emails sent exclusively to premium members. Each alert includes 5–10 NGO funding opportunities, complete with deadlines, eligibility criteria, and application links.
Q: What are Proposal Writing Templates?
Our templates are designed to help NGOs write professional and compelling NGO funding proposals. They include sections like objectives, impact measurement, and budgets, making your applications more competitive.
Q: What training materials are available?
Our training resources cover topics like:
- Financial management for NGOs.
- Best practices for NGO funding proposals.
- Donor engagement and reporting.
- Strategies for securing NGO grants.
4. Membership and Technical Questions
Q: How do I sign up for Premium Membership?
To join, click the “Join Premium Membership” button on the homepage or membership page. Complete the sign-up process and payment, and you’ll receive immediate access to premium features like funds for NGOs and proposal resources.
Q: Is the platform mobile-friendly?
Yes, NGOInfo.org is fully optimized for desktop and mobile, ensuring a seamless experience when accessing NGO funding opportunities on the go.
Q: How do I reset my password?
If you’ve forgotten your password, click “Forgot Password” on the login page and follow the instructions to reset it.
Q: What payment methods are accepted?
We accept major credit/debit cards and online payment platforms, including PayPal and Stripe.
5. Why Choose NGOInfo.org?
Q: How is NGOInfo.org different from other platforms?
Unlike other platforms, NGOInfo.org offers:
- Curated, up-to-date funds for NGOs and NGO grants.
- Affordable membership at just £42/year.
- Practical tools like NGO funding proposal templates and training resources.
- Exclusive benefits like Weekly Funding Alerts.
Q: Why should I trust NGOInfo.org?
Our platform is built on transparency and reliability. We source NGO funding opportunities from public, verified, and trusted sources to ensure accuracy and relevance.
Q: Are there discounts for group memberships?
Currently, we do not offer group discounts, but this feature is under consideration for the future.
6. Support and Assistance
Q: How do I contact support?
For any queries or assistance, email us at support@ngoinfo.org. Our team will respond within 24–48 hours.
Q: What if I don’t find a suitable funding opportunity?
Our database is updated regularly with new opportunities. Keep checking the platform or rely on our weekly alerts to stay informed about NGO grants.
Q: Can I suggest funding opportunities to add?
Absolutely! Email us at support@ngoinfo.org with details of the funding opportunity, and we’ll review it for inclusion.
7. General Questions
Q: Can multiple team members from one NGO use the same account?
Yes, you can share access within your team. However, the account is tied to a single membership.
Q: What if I have additional questions not covered here?
If you have further questions, please email us at support@ngoinfo.org, and we’ll be happy to assist.
Still Have Questions?
If your query isn’t listed here, feel free to contact us at support@ngoinfo.org or just give our premium membership services a try and experience NGOInfo.Org in a high efficient way!